As a Service Desk Analyst, you will deliver exceptional customer service and IT support through strong communication and troubleshooting skills. Your ability to efficiently resolve technical issues remotely is essential.
Qualifications:
A College diploma or certificate in a relevant field such as computer science, networking etc is desirable
3+ years' experience working in a similar role supporting large enterprise environments
ServiceNow experience and/or ITIL certification are considered an asset
Jennifer Percival, Industry Employment Coordinator, provides a variety of services to support BCMF members in transitioning to a new career. Contact Jennifer to book a virtual appointment today!